Warm service and timeless comfort await you
Experience comfort, convenience, and Kashmiri hospitality
This Privacy Policy describes how Hotel CH2 and its affiliates (“we”, “our”, “us”) collect, use, share and protect your personal data through https://www.hotelch2.com/ (“Platform”).
By using this Platform, you agree to this Privacy Policy, Terms of Use, and applicable laws of India. If you do not agree, please do not use the Platform.
We collect personal data such as name, date of birth, address, phone number, email ID, and identity proof when you use our services.
Sensitive data (like payment details or biometric info) may be collected with your consent. You may choose not to provide certain information, but this may limit access to services.
We may also track behavior, preferences, and transaction data to improve user experience. Third-party platforms may collect data independently under their own policies.
Your data is used to provide services, process bookings, improve user experience, resolve disputes, detect fraud, and inform you about offers and updates.
You can opt-out of marketing communications at any time.
We may share your data with affiliates, service providers, payment partners, and logistics providers to deliver services.
We may also disclose data if required by law or to protect rights, prevent fraud, or comply with legal obligations.
We implement reasonable security practices to protect your data. However, internet transmission is not completely secure, and users accept inherent risks.
You may request deletion of your account. However, we may retain certain data for legal, fraud prevention, or operational reasons.
Once deleted, access to your account will be lost.
You may access, update, or correct your personal data through the Platform.
By using the Platform, you consent to data collection and processing. You may withdraw consent by contacting us, but this may limit services.
We may update this Privacy Policy periodically. Please review this page regularly for changes.
Name: _______
Designation: _______
Address: _______
Phone: +91-8899933861
Working Hours: Monday – Friday (9:00 – 18:00)
